Telecom Cost Management

Telecom cost management is a term used to define a business process improvement approach to managing telecom service cost - Voice, VOIP, Data, and Wireless - with a combination of telecom software tools and manual telecom cost audit processes.

Typical telecom cost management software tools leverage telecom companies electronic invoice software feeds to gain detailed telecom billing information. Telecom consultants use a combination of telecom software and telecom cost control analysis information about the telecom industry to compare the available pricing and service options from telecom companies.

Telecom Cost Management benefits:

Telecom cost management can be assigned internally or through business process outsourcing.

Internal TEM: Telecom manager is responsible for monitoring telecom services and telecom cost. This may be a dedicated invoice processing task or folded into telecom budgeting and accounting. Small businesses are more likely to use this approach.

Outsourcing TEM: The outsourcing of telecom cost management duties. The telecom expense companies utilize telecom cost management software to provide telecom solutions for the client. Providers typically provide a wide range of additional services, including invoice processing, call accounting, telecom cost review, audit telecom contract compliance, validation of telecom infrastructure inventory, telecom solutions for Move, Adds, Changes and Disconnects - MACD to telecom cost charges, order provisioning and escalation and physical telecom inventory validation.

Telecom Cost Management Software Solutions

Asentinel
Asentinel is the developer and provider of technology-based customer-centric Telecom Expense Management (TEM) Software solutions to the Fortune 1000/Global 2000 marketplace.  We deliver our application via an enterprise Customer-Hosted or Asentinel–Hosted deployment with optional managed services tailored to the client’s needs/requirements.  www.asentinel.com

Avotus Corporation
Avotus Intelligent Communications Management™ is the answer, Avotus Intelligent Communications Management (ICM) provides a technology-based solution for Telecom Expense Management. It enables you to realize significant spend reduction and to continuously verify and permanently implement all cost and process improvements. Whether you need to solve a single telecom expense management problem like gaining control of your mobile and wireless environment or need complete communications lifecycle management from procurement through payment, Avotus can help.  www.avotus.com

Schooley-Mitchell
"From basic billing analysis to complex telecom strategic planning, Schooley Mitchell Telecom Consultants can provide complete TEM solutions including:
Developing and documenting an inventory of equipment and services, Locating and reclaiming billing errors on existing plans/services, Establishing a telecom spend baseline for comparison with potential plan changes, Plan change optimization, Detailed analysis of CSR and endpoint configuration/utilization, C-level consulting on telecom strategy, RFP/RFQ scoping and development, Project Management Services, Understand the business implications of a migration to VoIP, Establish how best to configure existing networks for VoIP, Design/manage new/upgraded IT networks necessitated by VoIP, Design a small business IT network, while integrating a telephony solution, Provide managed IT services, Provide hosted network/IT services."  www.schooleymitchell.com

Rivermine
Rivermine is a leading provider of automated solutions that enable organizations to gain visibility into, and control over, their wireline and wireless telecom spend.  Rivermine’s software and managed services have saved many Fortune 1000 companies and large government agencies millions of dollars per year.  These market-leading Telecom Expense Management (TEM) solutions automate the entire telecom lifecycle including contract sourcing, procurement, provisioning, inventory management, wireless management and invoice processing/auditing.  www.rivermine.com

Vocio
Vocio's V-Vision Telecom Expense Management Software gives you a Unified View of all Carrier Invoices. Web based access to invoices expedites the validation and auditing process and improves workflow between departments. Actual telecom and wireless costs are tied to employees or sites allowing for automated cost allocation, GL coding and billing back departments. Click through dashboards give real time reports on accrual, trending, forecasting and inventory. Gain 100% visibility into all of your costs and customize your dashboard to display an unilimted number of reports, graphs, charts.  www.vocio.com

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